Enhancing Security Operations with ServiceNow
Transforming Risk Management for a Leading European Oil Enterprise
Challenge
Rising Security Incidents – Increasing vulnerabilities and security threats were difficult to manage with existing tools.
Alert Fatigue & False Positives – Security teams were overwhelmed by excessive alerts from disparate tools,
delaying response times.
Siloed Security & IT Operations – Lack of collaboration led to inefficiencies, communication gaps, and security
measures impacting IT performance.
Limited Visibility & Compliance Challenges – Difficulty in monitoring security posture and demonstrating compliance with industry regulations.
Solution
Partnering closely with the client, Kumori Technologies delivered a strategic roadmap, security operations, threat intelligence, and integrated vulnerability and change management
Strategic Roadmap Development: Kumori Technologies collaborated with the client to design a ServiceNow roadmap aligned with their security goals.
Security Operations Implementation: Integrated ServiceNow Security Operations with existing tools (Zscaler, MS Defender, Splunk) and configured Security Incident Response for end-to-end incident tracking.
Threat Intelligence Enhancement: Extended cyber threat intelligence using Anomali ThreatStream for proactive threat detection.
Vulnerability Management & Change Integration: Integrated Rapid7 and Qualys with Vulnerability Management, aligning it with Change Management and implementing an advanced risk scoring mechanism.
Results
Achieved faster incident resolution, optimized vulnerability management, improved IT-security collaboration, reduced manual effort, and enhanced compliance through streamlined processes and automation.
