Automating Catalog Migrations for a European FMCG Giant

Challenge

Our client, with a complex, distributed development model, faced significant challenges in migrating catalog items efficiently from various non-production environments to their production environment. This manual process was time-consuming, prone to errors, and often caused performance issues due to the timing of deployments in production.

Solution

Kumori Technologies stepped in to provide a tailored solution, combining our expertise in ServiceNow development and automation.

Automated Catalog Migrator: We developed a custom catalog migrator solution that streamlined the migration of catalog items across the client's environment. This solution was designed to meet their specific needs and integrate seamlessly with their existing ServiceNow setup.

Professional Services: Our team provided professional services to implement both the automated deployment solution and the catalog migrator, ensuring a smooth transition and successful adoption.

Release Management Optimization: We analyzed the client's release management process and made recommendations for improvements, contributing to a more efficient and controlled development lifecycle.

Results

The implementation of Kumori’s solution resulted in a range of significant benefits for the client:

Streamlined Migrations

Catalog item migrations were significantly streamlined, reducing the time and effort required.

Improved Control

The client gained tighter control over their distributed development model, leading to greater efficiency and reduced risk.

Cost Reduction

The automation of the migration process led to substantial cost savings by reducing manual labor and minimizing errors.

Error Elimination

Errors due to manual interventions were completely eliminated, ensuring data integrity and improving the overall quality of deployments.

Performance Optimization

Addressed deployment timing issues, leading to improved performance in the production environment.

Conclusion

Kumori Technologies’ automated catalog migrator solution empowered this FMCG leader to overcome their catalog migration challenges, streamline their development process, and achieve greater efficiency and control. By leveraging our ServiceNow expertise and tailored solutions, we helped the client unlock significant cost savings and performance improvements.